FAQ
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Customer Questions – Shandong ZW Vehicle Group
Q1: What products does Shandong ZW Vehicle Group offer?
We offer used construction machinery including excavators, loaders, bulldozers, and road rollers, as well as used trucks such as HOWO, Shacman, and Sitrak dump trucks, tractor trucks, and semi-trailers.
Q2: Where is your company located?
A: Our headquarters is in Jinan, Shandong Province, China, and our construction machinery factory is located in Shanghai.
Q3: How much export experience does your company have?
A: We have over 10 years of export experience. You can read more about our company and history on the About Us page.
Q4: Are your used machines tested before shipment?
A: Yes. Each machine undergoes strict quality checks and inspections to ensure reliable performance and customer satisfaction.
Q5: Do you offer international shipping?
A: Yes. We provide global shipping services and ensure that all equipment is securely packed and delivered on time.
Q6: Can I get HOWO, Shacman, and Sitrak trucks from you?
A: Absolutely. We specialize in supplying used trucks from top Chinese brands including HOWO, Shacman , and Sitrak .
For detailed specifications and pricing, please visit our HOWO Trucks page.
Q7: What support do you offer after the sale?
A: We provide technical support, guidance for installation or usage, and prompt response to after-sales service inquiries.
Q8: Can I request a specific model or custom configuration?
A: Yes. We can help source specific machinery or truck models and offer recommendations based on your project needs.
Q9: How do I request a quotation or place an order?
A: You can contact us directly via our Contact Us page or use the inquiry form on the product pages.
Q10: What payment methods do you accept?
A: We accept secure payment methods including bank transfer (T/T), letter of credit (L/C), and others depending on the agreement.
